Instructions for cancellation


If you are a consumer within the meaning of § 13 BGB, i.e. if you place the order for a purpose that cannot be attributed to your commercial or self-employed professional activity, the following cancellation policy applies:

Right of withdrawal

You can cancel your contract declaration within 14 days without giving reasons in writing (eg letter, fax, e-mail) or – if the goods before the deadline – also by returning the goods. The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) or before conclusion of the contract (in case of provision of services) and also not before we have fulfilled our duty to supply information pursuant to Article 246 § 2 in conjunction with § 1 paragraphs 1 and 2 EGBGB as well as our obligations under § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the goods is sufficient to comply with the revocation period. The revocation is to be addressed to: NUMI Sports GmbH, Hinterroos 5, 8184 Bachenbülach, E-Mail:

Consequences of withdrawal

In the event of an effective revocation, the services received by both parties are to be returned and any benefits derived (e.g. interest) surrendered. If you are not able to return or surrender to us the received services and benefits (e.g. advantages of use) or only partially or in a deteriorated condition, you must pay us compensation for lost value. When providing services, this may mean that you must nevertheless fulfil the contractual payment obligations for the period until revocation. For the deterioration of the item and for any use made of it, you must only pay compensation if the use or deterioration is due to handling of the item that goes beyond the inspection of the properties and functionality. By “testing the properties and functionality” we mean the testing and trying out of the respective goods, as is possible and usual in a retail shop, without any signs of use. Items that can be shipped as a parcel are to be returned at our risk. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the goods, for us with their receipt.

Return shipment / taking back

(1) If a return shipment of the goods takes place in accordance with our cancellation policy (§ 4), the conditions for the return shipment contained therein shall apply. (2) The customer has to bear the regular costs of the return shipment if the delivered goods correspond to the ordered ones. Otherwise the NUMI Sports GmbH.

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